Frequently Asked Questions

How do face coverings work?

Face coverings prevent wearers from spreading respiratory droplets when they talk, cough, or sneeze. They also help prevent people from touching their faces, which helps to cut down their chance of infection. For best results, face coverings should be used along with frequent handwashing and social distancing. Note: A cloth face covering is not a respirator and will not provide full protection against disease. Adding a filter insert to a cloth face covering can boost its chances of blocking the transmission of germs to the wearer.

How do I know if it is a good fit?

Your face covering should fit snugly against the sides of your face and fully cover your nose and mouth. If you need to adjust your face covering, do it by touching the ear loops and not the face covering itself.

Where should I wear the face covering?

You should wear the face covering when you’re out in public and are unable to practice social distancing. For example grocery shopping, in your workplace, at the pharmacy, etc.

How should I wash my face covering?

Reusable cloth face coverings should be washed between uses – we recommend purchasing multiple face coverings for this reason (it’s why our pre-designed face coverings are available in 3-packs!). Your face coverings can be washed by hand or in your laundry machines with like colours. It’s best to use a laundry bag to hold your face coverings while washing them.

Do you have any other tips for wearing my face covering?

-    Touch it as little as possible during use

-    If you touch it during use, wash your hands

-    Do not touch your eyes, nose, or mouth while putting it on or taking it off

-    Keep it in a protective pouch or bag when not in use

When will my Order Ship?

Orders placed today are expected to ship in 15 business days.  Due to the nature of this product, this item is not eligible for return or exchange. All sales are final